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Careers
An inspiring and rewarding career awaits you.
Join our rapidly growing team and help us change the world one smile at a time!
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Associate Dental Surgeon
Job Descriptions
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Diagnose and provide appropriate dental treatments for patients, including regular cleanings, root canals, surgical extractions, teeth whitening, bondings, and applications of dental crowns, caps, and veneers.
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Educate patients and their family members on how to maintain proper oral health.
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Communicate with all staff in our team regarding patient treatment plans.
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Utilize computer-generated imaging software and X-Rays to assist in examinations.
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Prescribe medications when necessary.
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Carefully and diligently document all medications, diagnoses, treatments and consultations.
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Supervise the work of professional, technical and administrative staff.
Ideal candidates should have:
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A BDS or an equivalent recognised professional degree.
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Registered with the Malaysian Dental Council and possess a valid and current Annual Practicing Certificate (APC).
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At least 2 years of clinical working experience.
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Excellent communication skills with the ability to manage different people and personalities.
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Good multitasking, organization and prioritization skill.
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Good clinical and technical skills.
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The ability to work independently.
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The ability to work in a team.
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A dynamic character with strong patient focus.
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Exceptional attention to detail, pro-activity, positive work ethic, willingness to learn and a sense of humour.
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Passion in Invisalign is a plus!
Dental Surgery Assistant
Job Descriptions
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Provide 4 handed chairside assistance to all dental surgeons.
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Prepare instruments, materials and records needed for patients and different dental procedures.
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Protect patients and fellow employees by maintaining a high standard of infection control in all areas, dental units and periodical upkeep of dental equipment.
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Handling usage of dental equipment and materials.
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Ensure all lab works are checked and available prior to patient arrival.
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Maintain confidentiality of all patient's data and medical history.
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Perform other clinical and administrative tasks.
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Counter management for billing and patients appointments.
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Educating patients on oral care and hygiene.
Ideal candidates should have:
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At least a SPM level qualification.
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Fresh graduates / entry level applicants (with or without any certification in nursing).
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Pleasant personality and able to converse in Bahasa Malaysia and English.
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Willingness to learn.
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Good interpersonal and communication skills.
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Good time management, planning and organisational skills.
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Exceptional attention to detail, pro-activity, positive work ethic, willingness to learn and a sense of humour.
Marketing Executive
Job Descriptions
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Support execution of all in-clinic and online marketing communications, including strategy, creative assets, collaterals, SEO/SEM.
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Brainstorm and provide input on seasonal and tactical campaigns and other marketing strategies.
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Maintain development of engaging social media content to increase brand visibility and engagement within the online community.
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Manage Smile & Co. Dental’s social media channels on a daily basis, including high level customer care matters.
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Provide high level monthly social media analytics to ensure healthy engagement levels and follower base growth month over month.
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Develop creatives to support studio communications and campaigns for both online and offline channels.
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Support communications and collaborations with brand partners or ambassadors of Smile & Co. Dental for strategic marketing activities.
As the Marketing Executive for Smile & Co. Dental Clinic, you play a vital role in driving the clinic’s brand strategy, online/offline communications and campaigns. This role involves a hybrid of marketing experience and skills, including but not limited to: social media, content, digital & traditional marketing, design and public relations.
Ideal candidates should have:
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Sound knowledge of offline and digital marketing.
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Prior marketing or relevant work experience.
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Interest and passion in marketing and the dental industry.
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The ability to think creatively and strategically, while upholding brand image.
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Ability to curate engaging content to engage with existing clients and acquire new clients.
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An eye for visual storytelling and design.
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Experience with Photoshop, Adobe Illustrator or other design tools is a plus!
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Passion for social media.
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Strong command of English to create engaging content.
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Exceptional attention to detail, pro-activity, positive work ethic, willingness to learn and a sense of humour.
Customer Service Executive
Job Descriptions
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Manages the day-to-day operations of the clinic.
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Provide a superior customer service experience to clients.
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Train and manage a team of Desk Staff.
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Pro-actively manage the doctors’ schedules.
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Pro-actively contributes to the growth of the client base.
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Subject matter expert on systems & product knowledge.
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Provides input on social media marketing content, marketing initiatives & promotions.
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Support administrative matters from Recruitment through to Finance, HR & Customer Service.
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Be hands-on and apply strategic thinking to continuously improve and ensure smooth running of work processes at Smile & Co. Dental Clinic.
The Customer Service Executive is responsible for delivering a superior dental experience to Smile & Co. Dental’s clients. This involves proactive ownership of the customer experience through control and management of the physical environment of the clinic to meticulous standards, the quality of delivery of customer service and communication with clients.
Ideal candidates should have:
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Problem solving skills and is quick to think on their feet.
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People management experience.
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Excellent communication skills with the ability to manage different people and personalities.
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Strong business, analytical and IT skills together with a proven record of managing financials.
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The ability to effectively lead a team while being a team player.
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Good multitasking, organization and prioritization skills.
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A passion for offering high quality customer service.
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A sound knowledge of dental care.
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Exceptional attention to detail, pro-activity, positive work ethic, willingness to learn and a sense of humour.
Applicants should forward a detailed resume to hello@smileandco.com.my.
Only shortlisted candidates will be notified.
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